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Training Course Outlines
- Assertive Communication Skills
- Managing Meetings
- Customer Care to a Diverse Community
- Defusing Hostile Customers
- Minute Taking
- People Management
- Presentation Skills
- Recruitment and Selection Skills
- Time and Stress Management
Minute Taking - Concise & Accurate
Clear and well structured minutes are essential to reinforce a meeting's value, and this course has been designed to equip the appointed minute taker with the skills necessary for accurately reporting the meeting and actions to be taken. Whether experienced or with little previous training, you will achieve an improved understanding of the importance of professional and informative minutes to the success of meetings.
A 1 day on-site course, for up to 10 delegates.
Course designed for anyone who needs to produce minutes of meetings, which are accurate and concise.
Course Aims and Objectives
At the end of the course the delegate will be able to:
- Understand the role of the Chairperson
- Put together an agenda, working effectively with the chairperson and colleagues
- Prepare and plan for the Cycle of a Monthly Meeting
- Differentiate between Basic Agendas and Full Agendas
- Write up the Minutes
The course will also detail:
- Arranging your notes into the finished format
- Ensuring the layout is easy to understand
- Using a structured approach
- Ensuring clarity and brevity
- Satisfying the criteria and time constraints.
- Follow up