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Training Course Outlines
- Assertive Communication Skills
- Managing Meetings
- Customer Care to a Diverse Community
- Defusing Hostile Customers
- Minute Taking
- People Management
- Presentation Skills
- Recruitment and Selection Skills
- Time and Stress Management
Recruitment and Selection Skills
The appointment of staff is one of the most important functions in which any employee may become involved in. As we recognise that our most valuable resource are our employees, the importance of making the right appointment is crucial to the success and well-being of any organisation.
Recruitment and selection in the public sector has two main elements: recruiting the right person for the right job; and interviewing within the organisation's policy guidelines and complying with current legislation requirements.
A 2 day on-site course. For up to 10 delegates.
Course designed for anyone who will be part of a recruitment and selection panel.
Course Aims and Objectives
At the end of the course the delegates will be able to:
- Plan and structure the interview
- Understand the legal responsibilities of the interviewer
- Be aware of the composition of the panel and of the panel members' responsibilities
- Understand the importance of preparation, defining the position and the candidate criteria
- Analyse application forms and prepare candidate "shortlists"
- Demonstrate appropriate listening, questioning and note taking / record keeping techniques
The course will also cover:
- The importance of ensuring objectivity, and behaving in a non-discriminatory way
- Awareness of Post Interview activities, short-listing for second / follow-up interviews
- Making every candidate want to work with you
- Recognising interview barriers, and being able to overcome them
- Making the best recruitment decision
Video
On Recruitment and Selection training, we video record a simulated interview. This clip from an interview shows how the participants have learned the 8 elements of chairing an interview panel:
- Meet and greet
- Make sure the candidate is comfortable
- Introduce the chair and the panel
- Approximate length of interview
- Approximate number of questions
- Ground rules for note taking
- Empower candidate to request clarification
- Reiterate the position on offer