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Training Course Outlines
- Assertive Communication Skills
- Managing Meetings
- Customer Care to a Diverse Community
- Defusing Hostile Customers
- Minute Taking
- People Management
- Presentation Skills
- Recruitment and Selection Skills
- Time and Stress Management
Time & Stress Management
A practical training programme, designed for anybody who wants to make better use of their time in order to deal with increasing workloads, tight deadlines and constant interruptions.
A one day on-site course. For up to 10 delegates.
Course designed for anyone who is finding it difficult to manage their time and workload effectively.
Course Aims and Objectives
At the end of the course the delegates will be able to:
- Recognise specific problems, identify their own time-wasters and deal with them
- Remain focused and avoid distractions
- Clarify their priorities
- Set objectives to manage their workloads
- Understand that time is a finite resource and that it should be valued as such
- Get the best out of every day, without working harder or longer
- Deal with the unexpected - changing demands and priorities
- Create a personalised workable time management system to take back to the workplace
- Create time to think
The course will also cover:
- Helping the delegates to highlight their areas of weakness and giving tips to deal with them
- Strategies for coping with interruption
- 'Time Bandits'
- Identifying what you can and cannot control with your allocated time
- Personal action plan to enhance time management techniques